ONLINE STORE REGULATIONS

FLOWERSTORE.PL

TABLE OF CONTENTS:

1. PROVISIONSENGENERAL
2. ELECTRONIC SERVICES IN THE ONLINE STORE
3. TERMS AND CONDITIONS OF CONCLUDING A SALES AGREEMENT
4. METHODS AND TERMS OF PAYMENT FOR THE PRODUCT
5. COST, METHODS AND DELIVERY DATE
6. PRODUCT COMPLAINT
7. OUT-OF-JUDICIAL METHODS OF HANDLING COMPLAINTS AND INVESTIGATING CLAIMS AND RULES OF ACCESS TO THESE PROCEDURES
8. LAW WILL WITHDRAW ENIA FROM THE AGREEMENT (APPLICABLE TO SALES AGREEMENTS CONCLUDED SINCE DECEMBER 25, 2014)
9. PROVISIONS ENIA CONCERNING ENTREPRENEURS
10. FINAL RESOLUTIONS ENFINAL
11. FORM TEMPLATE WITHDRAWAL ENIA FROM THE AGREEMENT

Online Storewww.flowerstore.plcares about consumer rights. The consumer cannot waive the rights granted to him in the Consumer Rights Act. Contract provisions that are less favorable to the consumer than the provisions of the Consumer Rights Act are invalid and the provisions of the Consumer Rights Act apply in their place. Therefore, the provisions of these Regulations are not intended to exclude or limit any rights of consumers under mandatory legal provisions, and any possible doubts should be resolved to the benefit of the consumer. In the event of any inconsistency between the provisions of these Regulations and the above provisions, these provisions shall prevail and shall be applied.

1.     PROVISIONS ENGENERAL

1.1. The online store available at www.flowerstore.plis run by Flower Store Milena Wiktorek based in Warsaw (registered office address and address to delivery: Mikołaja Kopernika 6, 00-367 Warszawa ); entered into the Register of Entrepreneurs of the National Court Register under the NIP number: 7582336539; REGON: 380882215 and e-mail address:info@flowerstore.pl.

1.2. These Regulations are addressed to both consumers and entrepreneurs using the Online Store (except for point 9 of the Regulations, which is addressed only to entrepreneurs).

1.3. The administrator of personal data processed in connection with the implementation of the provisions of these Regulations is the Service Provider. Personal data is processed for the purposes, within the scope and based on the principles indicated in the privacy policy published on the Online Store's website. Providing personal data is voluntary. Each person whose personal data is processed by the Service Provider has the right to view their content and the right to update and correct them.

1.4. Definitions:

• WORKING DAY – one day from Monday to Friday, excluding public holidays.
• REGISTRATION FORM - a form available in the Online Store enabling the creation of an Account.
• ORDER FORM ENIA - Electronic Service, an interactive form available in the Online Store enabling placing an Order, in particular by adding Products to the electronic basket and specifying the terms of the Sales Agreement, including the method of delivery and payment.
• KLI t - (1) a natural person with full legal capacity, and in cases provided for by generally binding provisions also a natural person with limited legal capacity; (2) legal person; or (3) an organizational unit without legal personality, which the Act grants legal capacity; - which has concluded or intends to conclude a sales contract with the seller.
• Civil Code - Act of the Civil Code of April 23, 1964 (Journal of Laws 1964 No. 16, item 93, as amended).
• Product - a movable item available in the online store, which is the subject of a sales contract between the customer and the seller.
• Regulations - these Online Store Regulations.
• Online store - Service Provider's online store available at the internet address: www.flowerstore.pl.
• Seller; Service Provider - Flower Store Milena Wiktorek ul. Nicolaus Copernicus 6, 00-367 Warsaw; entered in the register of entrepreneurs of the National Court Register under the NIP number: 758 2336539, REGON: 380882215 and e -mail address: info@flowerstore.pl.
• Sales contract - Product sales contract concluded or concluded between the Customer and the Seller via the Online Store.
• Electronic service - a service provided electronically by the Service Provider to the Service Recipient via the Online Store.
• Service recipient - (1) a natural person with full legal capacity, and in cases provided for by generally applicable provisions, a natural person with limited legal capacity; (2) legal person; or (3) an organizational unit without legal personality, which the Act grants legal capacity; - using or intending to use the electronic service.
• Act on Consum Rights
• order - IE - a declaration of will of the customer submitted using the order form and aiming directly to the conclusion of the Product Sale Agreement with the Seller.

2.         Electronic services in the online store

2.1. The following electronic services are available in the online store: order form and newsletter.

• Order form - the use of the order form begins with the moment the customer adds the first product to the electronic basket in the online store. The order is placed after the Customer takes a total of two subsequent steps - (1) After completing the order form and (2) clicking on the online store's website after completing the order form of the field " I confirm the purchase " - until this point it is possible to independently modifications of the entered data (for this purpose should be guided by the displayed messages and information available on the online store's website). In the order form, it is necessary for the Customer to provide the following customer data: name and surname, address (street, house/apartment number, zip code, town), e -mail address, contact phone number and data on the sales contract: Product/Y, quantity Product, place and method of product delivery, payment method. In addition, it is possible to provide the following delivery data: name and surname, street, zip code, town, telephone.
  • The electronic service of the order form is provided free of charge and is one -off nature and ends when the order is placed via it or upon earlier cessation of ordering the order through it by the Service Recipient.

2.2. Technical requirements necessary to cooperate with the ICT system used by the service provider: (1) computer, laptop or laptop or other multimedia device with internet access; (2) access to e -mail; (3) Internet browser: Mozilla Firefox in version 17.0 and higher or Internet Explorer version 10.0 and higher, Opera version 12.0 and higher, Google Chrome version 23.0. and higher, safari version 5.0 and higher, Microsoft Edge version 25.10586.0.0 and higher; (4) recommended minimum screen resolution: 1024x768; (5) Turning on the web browser the possibility of saving cookies and JavaScript support.

2.3. The Service Recipient is obliged to use the Online Store in a manner consistent with the law and decency, taking into account the respect for the respect personal as well as copyright and intellectual property of the service provider and third parties. The recipient is obliged to enter data in accordance with the facts. The recipient is forbidden to provide unlawful content.

2.4. The complaint procedure:

• Complaints related to the provision of electronic services by the Service Provider and other complaints related to the operation of the Online Store (excluding the product complaint procedure, which was indicated in point 6 of the Regulations), the Service Recipient may submit, for example,:
• in writing to the following address:   Flower Store florist, ul. Mikołaj Kopernik 6, 00-367 Warsaw

• in electronic form via e -mail to the following address: info@flowerstore.pl ;
• It is recommended that the Service Recipient provide in the complaint description: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of irregularities; (2) demands of the Service Recipient; and (3) contact details submitting the complaint - this will facilitate and accelerate the consideration of the complaint by the Service Provider. The requirements given in the previous sentence only have the form of recommendations and do not affect the effectiveness of complaints submitted, bypassing the recommended description of the complaint.
• The Service Provider is responding to the complaint immediately, no later than within 14 calendar days from the date of its submission.

3.         Conditions for concluding a sales contract

3.1. The conclusion of a sales contract between the Customer and the Seller takes place after the Customer is submitted by the Customer using the order form in the store Internet in accordance with point 2.1.2 of the regulations.

3.2. Product price showed on the online store's website is given in Polish zlotys and contains taxes. With a total price, including the taxes of the product being the subject of the contract, as well as about delivery costs (including fees for transport, delivery and postal services) and about other costs, and when you cannot determine the amount of these fees - about the obligation to pay them, the customer is informed On the website of the online store while placing the order, including at the time of the customer expresses the will to bind the sales contract.

3.3. Procedure for the conclusion of a sales contract in the online store using the order form

• The conclusion of a sales contract between the Customer and the Seller takes place after the Customer submits an order in the online store in accordance with point 2.1.2 of the regulations.
• After placing the order, the Seller immediately confirms its receipt and at the same time accepts the order for implementation. Confirmation of receipt of the order and its acceptance is made by sending by the Seller to the Customer's relevant e-mail to the customer's e-mail address provided during the order, which contains at least the Seller's declaration of receipt of the order and about his acceptance for implementation and confirmation of the conclusion of the Sales Agreement. When the customer receives the above e-mail, a sales contract is concluded between the customer and the seller.

3.4. Consolidation, securing and providing the Customer with the content of the concluded sales contract is made (1) Internet and (2) sending the client an e-mail referred to in point 3.3.2. Regulations. The content of the sales contract is additionally recorded and secured in the IT system of the Seller's online store.

4.         Payments and dates of payment for the product

4.1. The seller provides the Customer with the following payment methods under the sales contract:

• Payment by bank transfer to the seller's bank account.
• Cash payment on personal pickup.
• Electronic payments and payment by payment card via Payu.pl - Possible current payment methods are set out on the online store's website in the information tab regarding payment methods and on thehttp://www.payu.pl website.
  • Settlements of transactions with electronic payments and a payment card are carried out in accordance with the customer's selection via the Payu.pl website. Electronic payments and payment card support:
    • PL - PAYU S.A. with its registered office in Poznań (address: ul. Grunwaldzka 182, 60-166 Poznań), entered in the register of entrepreneurs of the National Court Register under number 0000274399, registration files stored by the Poznań District Court-Nowe Miasto and Wilda in Poznań, share capital in the amount of 4,000 .000 zł w całości opłacony, NIP: 779-23-08-495.

• The payment card operator is PayPro SA Settlement Agent, ul. Pastelowa 8, 60-198 Poznań, entered into the register of entrepreneurs of the National Court Register kept by the Poznań District Court Nowe Miasto and Wilda in Poznań, VIII Economic Department of the National Court Register under the number KRS 0000347935, NIP 7792369887, REGON 301345068

4.2. Payment date:

• If the Customer is selected by bank transfer, electronic payments or payment by payment card, the Customer is obliged to make payments within 1 calendar day from the date of the Sales Agreement.
• If the customer's selection of cash payments on personal delivery, the Customer is obliged to make payments on delivery.

5.         Cost, methods and delivery date as well as product collection

5.1. Product delivery is available in Warsaw and throughout Poland.

5.2. Delivery of the Product to the Customer is subject to payment, unless the Sales Agreement provides otherwise. Product delivery costs (including fees for transport, delivery and postal services) are indicated to the Customer on the Online Store's website in the information tab regarding delivery costs and when placing the Order, including when the Customer expresses his will to be bound by the Sales Agreement.

5.3. The Seller provides the Customer with the following methods of delivery or collection of the Product:

• Courier delivery.
• Personal collection at: ul. Mikołaja Kopernika 6, 00-367 Warszawa

5.4. The delivery date of the Product to the Customer is agreed each time with the Customer on a specific day and hours. Typically, in Warsaw we can deliver the order even on the same day, but we reserve the right to contact us to make sure whether a given composition is available on the same day.

Parcels delivered within Poland are delivered within 24 hours to 5 business days.

6.     PRODUCT COMPLAINT

6.1. The basis and scope of the Seller's liability towards the Customer if the sold Product has a physical or legal defect (warranty) are specified generally applicable provisions of law, in particular the Civil Code (in particular Articles 556-576 of the Civil Code). For Sales Agreements concluded until December 24, 2014, the basis and scope of the Seller's liability towards the Customer who is a natural person who purchases the Product for purposes unrelated to professional or business activity, due to the non-compliance of the Product with the Sales Agreement, are specified in generally applicable legal provisions, in particular the Act of July 27, 2002 on special conditions of consumer sales and amending the Civil Code (Journal of Laws 2002 No. 141, item 1176, as amended).

6.2. The Seller is obliged to provide the Customer with a Product without defects. Detailed information regarding the Seller's liability for a Product defect and the Customer's rights are specified on the Online Store website in the information tab regarding complaints.

6.3. A complaint may be submitted by the Customer, for example:

• in writing to the following address: Kwiaciarnia Flower Store, ul. Mikołaja Kopernika 6, 00-367 Warszawa

• in electronic form via e-mail to the following address: info@flowerstore.pl ;

6.4. It is recommended that the Customer provide in the description of the complaint: (1) information and circumstances regarding the subject of the complaint, in particular type and date of occurrence of the defect; (2) request how to bring the Product into compliance with the Sales Agreement or a declaration of price reduction or withdrawal from the Sales Agreement; and (3) contact details of the person filing the complaint - this will facilitate and speed up the consideration of the complaint by the Seller.The requirements given in the previous sentence only have the form of recommendations and do not affect the effectiveness of complaints submitted, bypassing the recommended description of the complaint.

6.5. The seller will respond to the customer's complaint immediately, not later than within 14 calendar days from the date of its submission. The lack of response of the seller within the above date means that the seller found the complaint justified.

6.6. The customer who exercises the rights under the warranty is obliged to provide the Seller's expense with a defective product to the following address: < T0001> Copernicus 6, 00-367 Warsaw. If, due to the type of product or the way it is installed, the customer was delivered by the customer was excessively difficult, the customer is obliged to provide the product of the seller in the place where the product is finds.

7.         Non -court methods to consider complaints and come IA claims and rules for access to these procedures

7.1. Detailed information on the possibility of using a customer who is a consumer from extrajudicial ways to consider complaints and pursuing claims and rules for access to These procedures are available at the headquarters and on the websites of poviat (municipal) consumer spokespersons, social organizations, which statutory tasks include consumer protection, voivodship trade inspectorates and at the following internet addresses of the Office of Competition and Consumer Protection: http://www.uokik.gov.pl/spory_konsumenckie.php; http://www.uokik.gov.pl/sprawy_indywidualne.phpand http://www.uokik.gov.pl/wazne_adresy.php .

7.2.

The customer who is the consumer has the following sample possibilities of using extrajudicial ways to consider complaints and seek claims:

• The client is entitled to ask the permanent amicable consumer court referred to in art. 37 of the Act of 15 December 2000 on Trade Inspection (Journal of Laws 2001 No. 4, item 25, as amended), with a request to resolve the dispute arising from the concluded sales contract. The regulations of the organization and action of permanent consumer courts are set out in the ordinance of the Minister of Justice of 25 September 2001 on determining the regulations of the organization and action of permanent consumer courts. (Journal of Laws 2001, No. 113, item 1214).
• The client is entitled to ask the Provincial Inspector of Trade Inspection, in accordance with art. 36 of the Act of 15 December 2000 on Trade Inspection (Journal of Laws 2001 No. 4, item 25, as amended), with a request to initiate mediation proceedings regarding the amicable termination of the dispute between the customer and the seller. Information on the rules and mode of the mediation procedure conducted by the Provincial Inspector Inspection Inspector is available at the headquarters and on the websites of individual provincial Inspector Inspectorates.

7.3. At http://ec.europa.eu/consumers/odr a platform for the online dispute resolution system between consumers and entrepreneurs at the EU level (ODR platform) is available . The ODR platform is an interactive and multilingual website with a one-stop shop for consumers and entrepreneurs seeking out-of-court settlement of a dispute regarding contractual obligations arising from an online sales contract or service provision contract.

8.     THE LAW WILL WITHDRAWEN IA FROM THE AGREEMENT
(APPLICABLE TO SALES AGREEMENTS CONCLUDED SINCE DECEMBER 25, 2014)

8.1. A consumer who has concluded a distance contract may withdraw from it within 1 hour without giving a reason and without incurring costs, except for the costs specified in point 8.8 of the Regulations. This applies to live flower arrangement products, the shelf life of which is approximately 5 days. For other products, the withdrawal period is 14 days. To meet the deadline, it is enough to send the declaration before its expiry. A declaration of withdrawal from the contract may be submitted, for example:

• in writing to the following address: Kwiaciarnia Flower Store, ul. Mikołaja Kopernika 6, 00-367 Warszawa.

• in electronic form via e-mail to the following address: info@flowerstore.pl ;

8.2. A sample withdrawal form is included in Annex No. 2 to the Consumer Rights Act and is additionally available in point 11 of the Regulations and on the Online Store website in the tab regarding withdrawal from the contract. The consumer may use the template form, but it is not obligatory.

8.3. The period for withdrawal from the contract begins:

• for a contract under which the Seller issues the Product, being obliged to transfer its ownership (e.g. Sales Agreement) - from the moment the consumer or a third party indicated by him other than the carrier takes possession of the Product, and in the case of a contract which: ( 1) covers many Products that are delivered separately, in batches or in parts - from taking possession of the last Product, batch or part, or (2) involves regular delivery of Products for a specified period of time - from taking possession the first of the Products;
• for other contracts - from the date of conclusion of the contract.

8.4. In the event of withdrawal from a distance contract, the contract is considered not concluded.

8.5. The Seller is obliged to immediately, no later than within 14 calendar days from the date of receipt of the consumer's declaration of withdrawal from contract, refund to the consumer all payments made by him, including the costs of delivery of the Product (except for additional costs resulting from a delivery method selected by the Customer other than the cheapest regular delivery method available in the Online Store). The seller refunds the payment using the same payment method used by the consumer, unless the consumer has expressly agreed to a different method of return that does not involve any costs for him.If the Seller has not offered to collect the Product from the consumer himself, he may withhold the refund of payments received from the consumer until he receives the Product back or until the consumer provides proof of sending it back, depending on which event occurs first.

8.6. The consumer is obliged to immediately, no later than within 1 calendar day from the date on which he withdrew from the contract , return the Product to the Seller or hand it over to a person authorized by the Seller to collect it, unless The Seller offered to collect the Product himself. To meet the deadline, it is enough to return the Product before its expiry. The consumer may return the Product to the following address: Kwiaciarnia Flower Store ul. Mikołaja Kopernika 6, 00-367 Warszawa.

8.7. The consumer is liable for any reduction in the value of the Product resulting from using it in a manner that goes beyond what is necessary to establish the nature, features and functioning of the Product.

8.8. Possible costs related to the consumer's withdrawal from the contract, which the consumer is obliged to bear:

• If the consumer has chosen a method of delivery of the Product other than the cheapest standard delivery method available in the Online Store, the Seller is not obliged to refund the additional costs incurred by the consumer.
• The consumer bears the direct costs of returning the Product.
• In the case of a Product that is a service, the performance of which - at the express request of the consumer - began before the deadline for withdrawal from the contract, the consumer who exercises the right to withdraw from the contract after submitting such a request is obliged to pay for the services provided until the withdrawal from the contract. contracts. The payment amount is calculated in proportion to the scope of the service provided, taking into account the price or remuneration agreed in the contract. If the price or remuneration is excessive, the basis for calculating this amount is the market value of the performance provided.

8.9. The right to withdraw from a distance contract is not entitled to the consumer in relation to contracts:

• (1) for the provision of services, if the seller fully performed the service with the explicit consent of the consumer, which was informed before the commencement of the provision that after the Seller fulfills the benefit, he will lose the right to withdraw from the contract; (2) in which the price or remuneration depends on the fluctuations on the financial market, over which the seller does not exercise control, and which may occur before the deadline to withdraw from the contract; (3) in which the subject of the benefit is a non -porter product, produced according to the consumer specification or used to satisfy his individualized needs; (4) in which the subject of the benefit is a product that is quickly broken or having a short shelf life; (5) in which the subject of the service is the product supplied in a sealed package, which after opening the packaging cannot be returned due to health protection or for hygiene reasons, if the packaging has been opened after delivery; (6) in which the subject of the benefit are products that, after delivery, due to their nature, are inseparably combined with other things; (7) in which the subject of the benefit are alcoholic beverages, the price of which was agreed at the conclusion of the sales contract, and the delivery of which may only take place after 30 days and whose value depends on the fluctuations on the market, over which the seller has no control; (8) in which the consumer clearly demanded that the seller come to him to make urgent repair or maintenance; If the seller also provides other services than those that the consumer has demanded or provides products other than spare parts necessary to perform repair or maintenance, the consumer has the right to withdraw from the contract in relation to additional services or products; (9) in which the subject of the benefit are sound or visual recordings or computer programs delivered in a sealed package, if the packaging has been opened after delivery; (10) for providing dailies, periodicals or magazines, with the exception of subscription agreement; (11) concluded through a public auction; (12) for the provision of services in the field of accommodation, other than for residential purposes, the transport of things, the rental of cars, gastronomy, relaxation services, entertainment, sports or cultural events, if the contract marked the day or period of service; (13) for the provision of digital content that is not saved on a material medium, if the performance of the benefit began with the consent of the consumer before the deadline to withdraw from the contract and after informing him by the seller about the loss of the right to withdraw from the contract.

9.         decides IA regarding entrepreneurs

9.1. This point of the Regulations and the provisions contained therein apply only to clients and service recipients not consumers.

9.2. The Seller has the right to withdraw from the Sales Agreement concluded with the Customer who is not a consumer within 14 calendar days from the date of its conclusion . Withdrawal from the sales contract in this case may take place without giving a reason and does not give rise to the customer who is not a consumer any claims against the seller.

9.3. In the case of Customers who are not consumers, the Seller has the right to limit the available payment methods, including requiring prepayment in whole or in part, regardless of the chosen payment method. method of payment by the Customer and the fact of concluding the Sales Agreement.

9.4. When the Seller releases the Product to the carrier, the benefits and burdens related to the Product and the risks related to the Product are transferred to the Customer who is not a consumer accidental loss or damage to the Product. In such a case, the Seller is not liable for the loss, loss or damage of the Product occurring from its acceptance for transport until its delivery to the Customer and for any delay in the transport of the shipment.

9.5. If the Product is sent to the Customer via a carrier, the Customer who is not a consumer is obliged to examine the shipment in time and in a manner adopted for shipments of this type. If he finds that the Product was lost or damaged during transport, he is obliged to perform all actions necessary to establish the carrier's liability.

9.6. Pursuant to Art. 558 § 1 of the Civil Code, the Seller's liability under the warranty for the Product towards the Customer who is not a consumer is excluded.

9.7. In the case of Service Recipients who are not consumers, the Service Provider may terminate the contract for the provision of Electronic Services with immediate effect and without indicating the reasons. by sending the appropriate information to the Service User statements.

9.8. Liability of the Service Provider/Seller towards the Service Recipient/Customer who is not a consumer, regardless of its legal basis, is limited - both as part of a single claim and for all claims in total - up to the amount of the price paid and delivery costs under the Sales Agreement, but not more than up to the amount of one thousand zlotys. The Service Provider/Seller is liable towards the Service Recipient/Customer who is not a consumer only for typical damages foreseeable at the time of concluding the contract and is not liable for lost profits towards the Service Recipient/Customer who is not a consumer.

9.9. Any disputes arising between the Seller/Service Provider and the Customer/Service Recipient who is not a consumer shall be submitted to the court having jurisdiction over headquarters Vendor/Service Provider.

10. FINAL PROVISIONSEN IA

10.1. Agreements concluded via the Online Store are concluded in Polish.

10.2. Change to the Regulations:

• The Service Provider reserves the right to make changes to the Regulations for important reasons, i.e. changes in legal provisions; changes in payment and delivery methods - to the extent that these changes affect the implementation of the provisions of these Regulations.
• In the event of concluding continuous contracts on the basis of these Regulations (e.g. provision of Electronic Services - Account), the amended regulations are binding on the Service Recipient if the requirements specified in Art. 384 and 384[1] of the Civil Code, i.e. the Service Recipient was properly notified about the changes and did not terminate the contract within 14 calendar days from the date of notification.In the event that the change of the Regulations results in the introduction of any new fees or an increase in the current recipient who is a consumer has the right to withdraw from the contract.
• In the event of conclusion under these Regulations, contracts of a different nature than continuous contracts (e.g. Sales Agreement) Amendments to the Regulations will not in any way violate the rights of the acquired recipients/clients who are consumers before the date of entry into force of amendments to the Regulations, in particular amendments to the Regulations They will not affect already placed or placed orders and concluded, completed or completed sales contracts.

10.3. In matters not covered in these regulations, generally applicable provisions of Polish law apply, in particular: the Civil Code; of the Act on the provision of electronic services of July 18, 2002 (Journal of Laws 2002 No. 144, item 1204, as amended); for sales contracts concluded until December 24, 2014 with customers who are consumers - the provisions of the Act on the protection of certain consumer rights and on liability for damage caused by a dangerous product of March 2, 2000 (Journal of Laws 2000 No. 22, item 271 with d.) and the Act on special conditions of consumer sales and on the amendment to the Civil Code of 27 July 2002 (Journal of Laws 2002 No. 141, item 1176, as amended); for sales contracts concluded from December 25, 2014 with customers who are consumers - the provisions of the Consumer Act of 30 May 2014 (Journal of Laws of 2014, item 827, as amended); and other relevant provisions of generally applicable law.

11. The form of the form will withdraw from the contract
(Annex 2 to the Consum Rights ActTA)

template of the withdrawal form
(this form should be completed and sent only if you want to withdraw from the contract)

-       Addressee:

florist Flower Store Milena Wiktorek, ul.   Mikołaj Kopernik 6, 00-367 Warsaw;

info@flowerstore.pl

-       JA/My (*) I hereby inform/inform (*) about my/our withdrawal from the contract of sale of the following items (*) the delivery agreement of the following items (*) on the performance of the following items (*)/o providing the following service (*)

-       Date of conclusion (*)/pickup (*)

-      Name and surname of the consumer (-ów)

-      Consumer address (-ów)

-      Consumer signature (s) (only if the form is sent in paper version)

-       DATA

(*) delete unnecessary.