Everything You Need to Know About Ordering Flowers Online: Your Questi

1. Can I place an order for a specific delivery date?

Yes, we offer the option to choose your preferred delivery date. In the case of local delivery in Warsaw, we can deliver even on the day of placing the order. For the rest of Poland, delivery is possible on the next business day, provided the order is placed by 10:00 a.m. Please indicate your preferred date in the order notes.

2. What payment methods are available?

We accept various forms of payment, including online payments via Przelewy24, credit cards, debit cards, bank transfers, as well as payments by phone or directly at our store in Warsaw. Our goal is to provide convenience and flexibility in choosing a payment method.

3. Can I order flowers for delivery outside Poland?

Currently our delivery service is limited to Poland. We focus on providing the highest quality services and products within the country.

4. How can I track the status of my order?

Once you have placed your order and made payment, you will receive a confirmation email that will contain all the details about your order and a unique tracking number. You can also contact our customer service for updates.

5. Can I change my order after it has been placed?

Changes to the order are possible until it is completed. To make changes, please contact our customer service department as soon as possible.

6. What should I do if the bouquet I received does not meet my expectations?

We are committed to delivering the highest quality flowers. However, if for any reason you are not satisfied with your bouquet, please contact our customer service team within 24 hours of delivery. We will do our best to resolve the issue.

7. Can I place an order anonymously?

Yes, we provide the ability to place an order without revealing the identity of the recipient. All information regarding the ordering party is treated with the utmost confidentiality.

8. How to care for delivered flowers to enjoy their freshness for as long as possible?

We include flower care instructions with every order to help you maximize their lifespan. Basic tips include trimming the stems regularly, changing the water, and avoiding direct sunlight.

We hope these answers help clear up any doubts and encourage you to use our services. Please feel free to contact our team if you have any additional questions or need help.